Frequently asked questions
Straight answers before we get started.
A few helpful things to know about working with Blue Raven IT.
Do we need to sign up for a long-term managed IT agreement?+
Not necessarily. Blue Raven IT supports ongoing relationships and defined projects. We start with what your business needs and recommend an arrangement that makes sense.
What size businesses do you work with?+
We focus on small and medium-sized organizations, typically with 2 to 100 employees, throughout the Chicago area.
Can you help if we already have an internal IT person?+
Yes. We can add capacity, handle specialized projects, support physical locations, or take responsibility for areas your internal team does not cover.
Do you provide on-site support?+
Yes. We combine remote support with on-site service for offices, retail spaces, warehouses, schools, churches, and other business locations across Chicagoland.
Can you help with a new office or business move?+
Yes. We can plan internet service, networks, Wi-Fi, cabling, phones, cameras, access control, device setup, and the cutover to your new space.
Do you only work with Microsoft 365?+
Microsoft 365 is a core service, but our work also covers networks, devices, cloud platforms, communications, physical security, and broader technology planning.
How do you approach cybersecurity?+
We focus on practical safeguards that fit your business, including stronger sign-in protection, device and email security, backups, clear policies, and employee guidance.
What should we prepare before contacting you?+
Nothing formal. A short description of what is not working, what is changing, or what you want to improve is enough to begin.
Have a question we did not cover?
Tell us what you are trying to solve. We’ll point you in the right direction.